Shopping policy

1. **Order Processing:**
   - Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

2. **Shipping Rates and Delivery Estimates:**
   - We offer various shipping options to suit your needs:
     - Standard Shipping (10-12 business days)
     - Expedited Shipping (8-10 business days)
     - Overnight Shipping (5-8 business days)
   - Shipping charges for your order will be calculated and displayed at checkout.

3. **Shipment Confirmation and Order Tracking:**
   - You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. **International Shipping:**
   - We currently offer international shipping to select countries. Shipping rates and delivery times vary based on destination. Please note that customs fees, duties, and taxes may apply.

5. **Shipping Address:**
   - Please ensure your shipping address is correct and complete. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete addresses.

6. **Shipping Delays:**
   - While we strive to deliver your order within the estimated delivery times, unforeseen circumstances such as weather conditions, carrier delays, or customs processing may cause delays. We appreciate your understanding and patience.

7. **Damages and Lost Packages:**
   - If your order arrives damaged or is lost in transit, please contact us immediately at [customer service email] with your order number and details. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

8. **Contact Us:**
   - If you have any questions or concerns regarding your order or shipping policy, please contact our customer service team at [customer service email or phone number]. We're here to help!

We are committed to providing you with a seamless and enjoyable shopping experience.